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  1. #1
    Overpowered to the core! [AK]Bojan's Avatar
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    Account Suspended

    Well ill keep you all informed on what, when, where, why, and how long as soon as I have more details.

    NCSoft Customer Support seems to be lacking and slow.




  2. #2
    Lurking Moar Slaughter's Avatar
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    Woah, what'd you do Bojan?
    lol, <3

    Retired EQ, WoW Player.

  3. #3
    Overpowered to the core! [AK]Bojan's Avatar
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    Unfortunetly I am still waiting to find out.



  4. #4
    Overpowered to the core! [AK]Bojan's Avatar
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    Hmmm

    No responce all weekend from thier online support team, other than an automated responce from someone saying they would have to forward this to an in-game investigation member. Since then I have sent several message with no responce.

    Tried calling this weekend, found out they are only open from noon to 5 (CST) monday - friday.

    Tried calling this morning at 12:30(CST) busy, busy, busy

    I Try again after i got back from lunch and after 2 busys I get through to the computer and have been on hold for 15 minutes now, with this thing urging me to leave a message.

    ***********
    When I try to log into the game is says I have been suspended for breaking the EULA agreement or some such thing.

    When I view my account through NCSofts website it shows Banned.

    Either way getting pretty fed up with it. I Scoured the web off and on over the weekend and have seen multiple complaints for getting banned without reason.

    Some ended up being IP Bans because they used a proxy service, some were because they were reported as a BOT, some were because they had to much gold in thier bank, some were due to chaning credit cards in thier billing, etc.

    ***********

    I find it off that I was banned/suspended the day after I renewed my sub, and am pretty disgusted with NCSofts customer support.

    FYI 22 Minutes on hold now.



  5. #5
    Overpowered to the core! [AK]Bojan's Avatar
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    50 minutes on hold, wonder if i can break a record.



  6. #6
    Lurking Moar Slaughter's Avatar
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    Wowza. Seems like theres some huge problems over there at NCSoft.
    lol, <3

    Retired EQ, WoW Player.

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