Level3.net

[Slaughter]

http://www.dslreports.com/forum/remark,14508037

Cutting off Roadrunner customers near you!...

Freaking Pirate day was 2 or 3 weeks ago, these people should figure this out.

[[AK]Abaddon]

http://www.dslreports.com/forum/remark,14508037

Cutting off Roadrunner customers near you!...

Freaking Pirate day was 2 or 3 weeks ago, these people should figure this out.

Heh, I had this issue too. Here's my email conversation with tech support.

Dear John,

You are unable to access this site because Level 3 (a major 'tier 1' ISP
with an extensive backbone) has decided to de-peer (or stop sharing the
costs of passing traffic between networks) Cogent, which is a smaller,
'tier 2' ISP. Level 3 believes that Cogent is "piggybacking" on their
network, forcing Level 3 to pay too much of the hauling costs of the
data, without paying for it.

The effect this has had is to essentially break the internet into two
parts, isolating Cogent customers from much of the rest of the internet.
Until new arrangements are made, hundreds of thousands of Internet
users, including many Road Runner customers, will be unable to reach
many Cogent-hosted sites, such as drudgereport.com and photobucket.com.
Our engineers are looking into a short term resolution for this issue,
but in the long term, Level 3 and Cogent need to work this out among
themselves.

If you want further information, you can try contacting Level 3
technical support directly at 1-877-4LEVEL3.

We apologize for the inconvenience.

If you have any further questions or problems, please feel free to
E-mail us again or contact our Technical Support line for further
assistance. When replying to this address, please include this message
as well as all previous correspondence regarding this issue.

Thank you for choosing Road Runner and have a great day!
Road Runner Residential Agent, Steven, 48886
Road Runner Technical Support Department.



************************************************** *********

In an ongoing effort to continue improving our quality of service, we
are conducting a customer survey. If you would like to participate,
please click on the following link: http://csat.rr.com/emailsurvey.html
.

Phone support: (210) 244-0500

************************************************** *********

Original Message Follows:
-------------------------

Referer: http://help.rr.com/HMSLogic/rrmail.aspx

Category: Connectivity


OS: Windows XP

OS Other:

Browser: Other Browser

Browser Other: Firefox

E-mail Software: Other Email Software

E-mail Software Other: Thunderbird

Question: I am unable to connect to several of my favorite websites,
including www.drudgereport.com, www.penny-arcade.com and others. The
rest of the web works fine. Do you have any information on this? My wife
is also unable to access www.excite.com.